Praca: Customer Services Professional with Finnish
Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
Customer Services Professional with Finnish
Location: full remote
Your daily tasks:
- Consistently achieve email quality score goals to meet client and customer satisfaction goals.
- Maintain accuracy and security of customer information on the database;
- Following company policies and procedures, ensuring quality;
- Performing daily tasks in an efficient and timely manner;
- Investigate, troubleshoot, and diagnose hardware and software technical issues;
- Stay up to date with process changes and product updates;
- To complete daily tasks as allocated in an efficient and timely manner.
Requirements:
- Language: Proficiency in Finnish (C1) and English (B2)
- Experience: Cool if you have experience in customer service;
- Technology: Knowledge of MS Office and developed computer skills;
- Personality: Motivated and enthusiastic. Dependable, reliable and able to perform duties with minimum supervision (w@h set up).
Advantages will be:
- Ability to prioritize and plan;
- Independence AND ability to work with minimal supervision;
- Ability to solve problems;
- Attention to detail;
- Soft skills.
Working conditions:
- Type of contract you choose yourself (freelance contract for students or employment contract);
- Basic salary + bonuses;
- Working hours: 9:00 am - 17:00 pm, Monday - Friday (8 hours a day);
- Remote job offer;
- Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);
- We offer private Medicover privacy insurance;
- Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
- Professional development through training and cross-location cooperation at the international level.
When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by Foundever for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2002 No. 101 , pos. 926 as amended).”
Application submission signifies the applicants agreement to process the personal data contained in the application for the purposes necessary for the recruitment process in accordance with Foundever privacy policy.
Application submission signifies the applicants agreement to process the personal data contained in the application for the purposes necessary for the recruitment process in accordance with Foundever privacy policy.
Pracownik Działu Obsługi Klienta Specjalista ds. Obsługi Klienta podkarpackie Pracownik ds. Telefonicznej Obsługi Klientów Obcojęzycznych podkarpackie
APLIKUJ TERAZ Zobacz podobne oferty
h2
Nowy Styl
Specjalista / Specjalistka ds. Obsługi Klienta z j. niemieckim
Lokalizacja: podkarpackie / Jasło
Twój zakres obowiązków: stała współpraca z klientem przygotowywanie ofert sprzedażowych oraz dokumentacji przyjmowanie i...
Opublikowano: wczoraj
Praca.pl Sp. z o.o.
Specjalista ds. obsługi klienta z językiem holenderskim
Lokalizacja: podkarpackie / Rzeszów
Zakres obowiązków: Codzienny kontakt z klientami w języku holenderskim; Profesjonalne wsparcie klientów i rozwiązywanie ich problemów...
Opublikowano: 2024-05-14
Aon
Contact Centre Representative I with Dutch
Lokalizacja: podkarpackie /
What the day will look like You will work with our global clients daily and as a first point of contact, you’ll be responsible for...
Opublikowano: 2024-05-10
Foundever
Specjalista / Specjalistka ds. Obsługi Klienta z językiem niemieckim
Lokalizacja: podkarpackie /
Miejsce pracy: Praca 100% zdalna (z terenu Polski) Do twoich zadań należeć będzie: Telefoniczna i mailowa obsługa klienta zgodna z...
Opublikowano: 2024-05-06
Foundever
Specjalista / Specjalistka ds. Obsługi klienta z językiem polskim
Lokalizacja: podkarpackie /
Praca zdalna Poszukujemy osoby, która będzie wspierać naszych pacjentów zmagających się z cukrzycą. Utrudnia ona życie wielu...
Opublikowano: 2024-05-06
Foundever
Customer support specialist with German and English
Lokalizacja: podkarpackie /
The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on...
Opublikowano: 2024-05-03